“Why didn’t this part get ordered yesterday? Who changed the setting on this field? When this happens we need to hold that person accountable!” We were trapped in another frustrating meeting, a cross-functional team searching for the root cause behind operational failures in our facility. Some items were lost in the warehouse, others were suddenly running […]
The Negative Message That Leads to Positive Results
General managers in the business world are an impressive bunch of people. Masters of multiple disciplines and personal productivity, they typically rise through the ranks of their organizations due to a demonstrated ability for driving change within an operation. These are the people who get things done, and motivate organizations to get things done on a […]
That time I had to learn a computer language older than I was
Once upon a time I enjoyed a wonderful job as a Business Systems Analyst, working in a distribution center to make changes to our Enterprise Resource Planning system (ERP) in order to optimize the operation one step at a time. Basically I would translate business needs into functional requirements that our programmers could meet, and over time our […]
The Worst Business Presentation I’ve Ever Seen
#184602018 / gettyimages.com There are all sorts of tips, tricks and techniques one can offer to someone getting ready to make an important business presentation, but the most obvious is the also the most important: pay attention and eliminate all basic spelling and grammar mistakes! I was reminded of this lesson while going through some […]